Effective Date: February 2026

Sterling Septic & Plumbing (“we,” “us,” “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information you provide through our website and communications.

Information We Collect

We may collect information you voluntarily provide, including:

• Name, email address, phone number, and address
• Service details, appointment requests, and messages you submit through our forms
• Basic website usage data (such as pages visited) through standard analytics tools

How We Use Information

We use your information to:

• Respond to inquiries and provide quotes or scheduling
• Deliver services and customer support
• Send service-related updates, confirmations, and reminders
• Improve our website and customer experience

SMS / Mobile Information

If you provide a mobile phone number and opt in, we may send transactional or informational text messages related to scheduling, service updates, and customer support.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.
We may share information with service providers who help us operate our business (for example, communications or scheduling tools) only to provide services on our behalf, and they are not permitted to use your information for their own marketing.

Cookies & Analytics

Our site may use cookies and similar technologies to support functionality and understand website traffic. You can adjust cookie settings in your browser.

Data Security

We take reasonable steps to protect your information. No website or transmission is 100% secure, but we work to safeguard your data using appropriate measures.

Your Choices

You may request that we update or delete your information by contacting us.

Contact Us

If you have questions about this Privacy Policy, contact our office.

 

Sterling Septic & Plumbing
(253)254-8630
[email protected]